Shipping Policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?


- Metal Wall Art: We need 3-6 days to create your order + 2-5 days for shipment.
- Wooden Wall Art: Our wooden wall art pieces are entirely handmade, resulting in a slightly longer processing time. We need 5-10 days to create your order and another 2-5 days for shipment.

Our logistic partners:

 WILL I RECEIVE A TRACKING NUMBER?

    We provide tracking for every order. Tracking will be available once your product is shipped.

    I HAVE ENTERED AN INCORRECT ADDRESS!

    If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@artdesigna.com  If the address is wrong, we can correct this within 24 hours.

    MY ITEM ARRIVED DAMAGED 

    We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

    If this happens to you, please contact uswith:

        - Your order number.

        - A picture of the damaged product.

    Once received, we'll be happy to send out another free of charge.

     I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

    If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :) Aluxynation@gmail.com